FAQ

Frequently Asked Questions

For Athletes and Parents

FAQs

Why Should I Start Today?

You can never start too early when it comes to planning for your future! College recruiting starts with exposure and a plan of action.
We strongly recommend you start planning in the first few years of High School. The sooner you start, the better.

Advice from current College Athletes (Who knows the process better than them?!) - They wish they would have started earlier

Where Should I Start?

Check out our Features that Help you Win!https://collegeprep.com/features/

Ready to get started? Sign up for a Free Lite Profile - https://collegeprep.com/pricing/ 

Why Should I Spend the Money?

Every day the cost of college is rising and it's becoming more competitive! Going to college and receiving a college degree is seen as the gold standard in today's economy, but why? Research has shown that the income gap between a high school and college degree is upwards toward 17-18,000 dollars and rising. Let us help you take control of your future today.

Feature #1 - Create & Manage Your Athletic Profile

Your athletic profile is very similar to a LinkedIn profile, but for athletes. You will need to update your profile with a photo, video, athletic, and academic information at a minimum. Video is the gold standard in college recruiting, so we highly recommend having one on either YouTube or Hudl(Yes, we can help with that). 

Feature #2 - Connect With College Coaches

Connecting with college coaches is our specialty. We either let you drive the process with an All-Star(Do-it-yourself) membership or we can help you along the Way with an MVP(Recruiting coach) membership. Either way, we are here to help through our LiveChat in the bottom right. 

Feature #3 - Navigate the Recruiting Process

Navigating the recruiting process is time-consuming and difficult. We have resources available at your fingertips to alleviate the stress and make the process easier. Below you can see a picture of our college search feature that we have built and continue to improve from month to month. Currently, we are working on adding tons of academic information to all of our colleges in order to give athletes and their families the most information available on demand. 

Feature #4 - Find Your College And Commit

Finding a college is easy. Finding the right college(best fit) is much harder. We do not want families feeling like they have to settle for a subpar college nor do we want athletes transferring due to a college being the wrong fit. The best way to find the college with the best fit is to start searching and planning early. We will guide you on the best fit when it comes to athletics, academics, finances, geography, and demographics.  You are already one day behind! Get Started today! 

Can I Add A Second Sport To My Profile?

Currently, there is no way to add an additional sport to your profile. We may be adding out this feature in the future if we receive enough requests. In the meantime, you will need to create another account(with a different email) in order to maintain two different athletic profiles.

What is CollegePrep’s Privacy Policy?

Check out CollegePrep Athletics Privacy Policy.

My Membership (Users)

How Do I View My Current Membership?

Your Name (Top Right) → My Membership
Under “My Membership” you will be able to view your current Membership Level (Lite, All-Star, or MVP).

How Do I Change My Current Membership (Upgrade or Cancel)?

Your Name (Top Right) → My Membership
Under "My Membership" you will be able to upgrade or cancel your current Membership Level (Lite, All-Star, or MVP).

How Do I Update My Billing Info?

Your Name (Top Right) → My Membership
Under “My Membership” you will be able to update your current billing information.

How Do I Unsubscribe From Emails?

Your Name (Top Right) → My Membership
If we are sending you too many emails you can either unsubscribe from the bottom of any email that we send or you can update your email settings/preferences under "My Membership." Please Contact Us (Link to Contact Us)with any issues.

My Account Info (Users)

How Do I Change or Update My Password?

Your Name (Top Right) → Account → Account Details
Hover over your name in the top right to reveal the drop-down menu. Click "Account" and then under “Account Details” scroll down to enter your new password and then hit confirm. You should receive an email that confirms your password update.

How Do I Update My Contact Email Address?

Your Name (Top Right) → Account → Account Details
Hover over your name in the top right to reveal the drop-down menu. Click "Account" and then under “Account Details” scroll down to enter your new email and then hit confirm. You should receive an email that confirms your email update.

Still Need Help?

If you can't find what you're looking for connect with us on Live Chat!